We understand you may have some queries, so here we are, with answers to some of the most frequently asked questions. Hope these help!
How long will My repair and service take?
We repair most faults within 2-3 days, we also offer a 24 hour priority service (subject to availability of parts if needed). If we need to order parts then we can normally get these next day delivery. We realise how difficult being without your computer can be and we will always try to get it back to you as quickly as possible.
How much will my repair cost me?
We will always offer you a fixed price for the repair, for example if your laptop screen needs replacing we will give you a total price for the work before starting. In the event we charge only Rs.400 to analyse the fault which is waived if you go ahead with the repair. We don’t want you to have any nasty surprises; we want you to know exactly what your repair will cost before we complete the work.
Can you replaced cracked and damaged laptop screens?
Absolutely, we repair laptop screens all the time and it’s much cheaper than buying a new laptop. Contact Us for a quick quote, we have the majority of laptop screens in stock and can normally replace your screen the same day!
I'm worried about my data, is it safe?
We will always take great care in looking after your data. We conform to the Data Protection Act and any data we hold is held in strict confidence. We undertake work for a number of local businesses including solicitors and high street shops and understand how important personal data is. Any customer data that is stored is always stored password protected and in encrypted format. We always advise if possible you take a backup of any data on your computer prior to any work being undertaken and we can discuss any backup options with you if needed.